Communication and security.

Our secure server guarantees the privacy of the data you transmit to us. This privacy is achieved through the SSL protocol, encrypting the data sent using the RSA encryption system, so that no one can appropriate it because they do not have the necessary key. Your browser is secure if the padlock symbol appears in the URL bar and you can also see that it varies slightly: it no longer begins with http but with https.

Privacy Policy

Who is responsible for the processing of your personal data?
The person responsible for data processing will be the company Misipa Global SL, with NIF B20835054 and registered office at Troia Ibilbidea 23, Pab 2B1
20115 Astigarraga, Gipuzkoa (Spain). (hereinafter and interchangeably referred to as “CASTEY.COM” or the “Entity”). For the proper management of your personal data, CASTEY.COM has appointed a Data Protection Officer whom you may contact to resolve any questions you may have, by emailing castey@castey.com

For what purposes are your personal data processed?
At CASTEY.COM we may process the personal data collected for the following purposes:

1. Contact: manage the data of users who contact CASTEY.COM through the contact form that the Entity makes available to the user. Likewise, your data will be processed in order to manage the queries that you send us through the channels enabled for this purpose on our website.

2. Registration in the “Castey.com” customer area: manage your registration in the “Castey.com Account” as well as any subsequent data that may be generated through the aforementioned channel, for the purpose of carrying out general administration, maintenance, compliance, development, control and management of the actions you carry out through your Castey.com Account, as well as the management of your relationship with the Entity.

3. Registration for activities and contests organized by Castey.com: Manage your registration and participation in the different activities or contests that Castey.com organizes both for its members and for anyone who is interested in participating.

4. Advertising of our own products and services: Misipa Global SL may send you, by post, email, SMS and other means of electronic communication, advertising of both a general nature and tailored to your characteristics of the Entity itself, related to our own products.

Advertising of products and services of companies collaborating with Misipa Global SL: your data will be processed in this case for the purpose of sending you, via post, email, SMS and other means of electronic communication, advertising of both a general nature and tailored to your characteristics.
6. Other channels: We may also collect your data through other channels such as telephone, email, app owned by Misipa Global SL or social networks, in which case we will inform you about the purposes for which we will process your data, and where appropriate, we will appropriately collect your consent in each of these channels.

What data do we process and from what source do we obtain it?
The data processed comes from:
• Data provided by you, by completing the forms provided for this purpose.
• Data derived from the provision of the service: indirectly, as they derive from the provision of the service itself and from the maintenance of this activity. This category includes data on navigation through the website.
• Data obtained from marketing studies in which you have agreed to participate and have given consent to be used.

Depending on the service, the data processed covers the following types:
• Identification data (e.g. name, surname, ID document, postal address, email address, telephone number).
• Data on purchases made by you.
• Commercial information data (e.g. interests in certain products).

What is the legal basis for processing your data?
The processing of your data related to "Contact," "Registration in the Castey.com area," and any other communication channel available to you, is based on maintaining your request and, where applicable, providing the contracted services. Sending advertising for our own products may be based on the legitimate interest of Misipa Global SL when the products offered are closely related to products you have purchased from MISIPA GLOBAL SL. In all other cases, as well as when the advertising is from third parties, and when profiling your purchases to send personalized offers, the processing will be based on the consent duly requested from you.

To whom is your data communicated?
The personal data processed by CASTEY.COM to achieve the purposes detailed above may be communicated to the following recipients depending on the legitimate basis of the communication. By virtue of the above, the following data communications seek to guarantee the correct development of the contractual and/or commercial relationship and to comply with the legal obligations of CASTEY.COM:
• Public Organizations and Administrations.
• Financial institutions (for the management of collections and payments)
• Companies belonging to MISIPA GLOBAL sl.
• Courier and transport companies with which MISIPA GLOBAL sl provides the shipping service.

How long will we retain your data?
Personal data will be kept for the time necessary to provide the service or as long as you do not withdraw your consent. Subsequently, the data will be deleted in accordance with the provisions of data protection regulations, which implies their blocking, being available only at the request of Judges and Courts, the Public Prosecutor's Office or the competent Public Administrations during the limitation period for any actions that may arise and, after this period, their complete elimination.

What are your rights?

Any interested party has the right to obtain confirmation as to whether or not MISIPA GLOBAL sl is processing personal data concerning them. Likewise, as provided for in the General Data Protection Regulation, you have the following rights:
• Access your data: You have the right to access your data to know what personal data we are processing that concerns you.
• Request the rectification or deletion of your data: in certain circumstances, you have the right to rectify any personal data that you consider inaccurate and that concerns you, and that is processed by MISIPA GLOBAL sl or even to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request the limitation of the processing of your data: in certain circumstances, you will have the right to request that we limit the processing of your data, in which case we inform you that we will only retain them for the exercise or defense of claims as provided for in the General Data Protection Regulation.
• To the portability of your data: in certain circumstances, you will have the right to receive the personal data concerning you, and which you have provided to us, in a structured format for common use and machine reading, and to transmit it to another data controller.
• Object to the processing of your data: in certain circumstances and for reasons related to your particular situation, you will have the right to object to the processing of your data, in which case we will stop processing them unless there are compelling legitimate reasons, or the exercise or defence of possible claims.
You also have the right, at any time, to object to the sending of advertising by electronic means that we send you, both our own and that of third parties, and to withdraw any of your consent, without affecting the legality of the processing based on the consent prior to its withdrawal. You may exercise the rights described above by means of a written request addressed to MISIPA GLOBAL sl at the postal address Troia Ibilbidea 23, Pab 2B1,
20115 Astigarraga, Gipuzkoa, (Spain), indicating "Data Protection" in the subject line, or via email to castey@castey.com. Finally, we inform you that you may file a complaint with the Spanish Data Protection Agency, especially if you have not received satisfaction in the exercise of your rights. You can contact them through their website: www.agpd.es.